What will you be doing?

As a Student Advisor, you will be delivering high-quality impartial, independent, advice service to Salford students, through information, advice, guidance, signposting and referrals. You will work closely with Salford SU advice team to support students with various issues and help them to continue with their studies: You will be:

• Providing personalised support on academic issues and other aspects of student life, through in person appointments, phone calls, video calls and email.
• Undertaking accurate confidential, and legally compliant records of student client and casework details.
• Approaching casework in a holistic manner, recognising students may require support for academic and non-academic issues as well as offering varying levels of support dependant on student’s needs.
• Working collaboratively with the SU Advice Team to create self-help information and campaigns to improve students’ knowledge of policies and procedures.
• Supporting the development of the advice service by taking a pro-active approach to areas of concern for the student body.

Students applying must be currently enrolled on a course at the University of Salford. This is a paid role. Student Staff are required to commit to between 5-10 hours per week.

Apply Now – No experience needed!

You do not need any previous experience to apply for this role, however this is a specialist skills role. We are looking for people who: 

• are current University of Salford Student
• have good communication and customer service skills (written and verbal)
• have great active listening skills
• are a resilient, caring and empathetic
• have great organisational and time management skills
• are able to work well in a team

How to Apply 

To apply, please use the online form here: online application form. Interviews will be week commencing 07October 2024. 

If you require this form in an alternative format, please contact USSU-HR@salford.ac.uk

We recommend that you prepare your answers in advance in a separate document where possible, to avoid losing your responses before you submit them in the online form.

Here at Salford SU, we are more interested in your potential than your background and experience. If you don't have lots of professional experience, please feel free to use examples from outside of work to demonstrate what you could bring to the role and our team.

Please note:

You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa. We will contact you to let you know the outcome of your application. This can sometimes take a few weeks. Applications received after the above closing date will not be considered.

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Equality, Diversity and Inclusion are central to our work at Salford SU. We celebrate our diverse and unique communities whilst ensuring that equity and inclusion are at the heart of everything we do and every decision we make. Our colleagues are proud of our values and care about creating and supporting diverse communities that are inclusive of age, background, disability, gender, identity, race, religion, sexual orientation and experience.